Thursday, April 22, 2010

Customer support of Autodesk Facilities Management Desktop transitioning to Facilities Management:Systems

In keeping with Audim's commitment to provide customers the best solutions, Autodesk will transition Autodesk Facilities Management Desktop customer support to Facilties Management:Systems. Under the terms of the agreement, Estates Facilities Software will provide Autodesk Facilities Management Desktop customers with extended support as well as an option to migrate to the firm's Facilities Management:Interact Workplace Management Suite.

In addition, Facilities Management Software has joined the Autodesk Preferred Industry Partner Program, a program that recognizes select third-party software developers for their industry-focused solutions.

Under the program, Facilities Management:Systems will work with Autodesk to create applications that complement Autodesk 3D products, such as the Autodesk Building Information Modeling (BIM) portfolio of products, and help customers simulate their ideas early in the design process as well as reduce time and cost in manufacturing or construction.

"As a long-time member of the Autodesk Developer Network, Estates Facilities Software was the natural choice to help us extend the value of BIM into the facilities management arena, and to provide our customers with continued support," said Jim Lynch, vice president of Autodesk BIM Product Line Group. "Contractors and building owners are telling us that they want to take advantage of the valuable data in BIM for facilities management. We are excited to partner with Facilities Management:Systems to deliver this value."

Building upon a shared goal to bring the benefits of BIM to the operations phases of a building's lifecycle, the two companies will now work together to integrate BIM data from Autodesk software products, such as Autodesk Revit Architecture, with Facilities Management:Systems' facilities software to support enhanced building operation and maintenance.

The Facilities Management:Interact Workplace Management Suite offers an integrated set of powerful Web-based workplace management products designed to assist facilities and real estate professionals improve planning, manage performance and streamline processes. Facilities Management:Interact provides the space management, occupancy management and facility maintenance offered by Autodesk Facilities Management Software Desktop, and offers additional capabilities such as real estate portfolio management, lease administration, project management, move management and strategic planning.

Existing Autodesk Facilities ManagementDesktop customers will be contacted by Facilities Management:Systems sales representatives during the next 30 days to discuss their extended support and/or migration options. A special Web site has been established to provide Autodesk Facilities ManagementDesktop users with information and Facilities Management:Systems contact referrals.

By connecting people, place and process, Facilities Management:Systems helps facilities and real-estate professionals improve customer service, reduce costs and increase productivity enterprise-wide. For more information, see the Web site as well as the ad on Estates Facilities Software Link.

1 comment:

  1. Hi!
    I'd like to know this includes some Multilingual technical support??
    Thanks for the info!

    ReplyDelete